Terms & conditions for the Mr Muscle 2026 Consumer Promotion.
The full rules for the Mr Muscle® 2026 Consumer Promotion, organised by S.C. Johnson & Son of South Africa (Pty) Ltd, Promidea (Pty) Ltd and VaultBook (Pty) Ltd. Stouf Communications reproduces them here because we operate the campaign's WhatsApp entry line on 078 760 4132.
The official copy of these rules is published by VaultBook. In terms of clause 25, the competition rules are available at https://www.vaultbook.co.za/terms-and-conditions throughout the competition period. That version is the official one and prevails over this page in the event of any discrepancy.
This page is a faithful reproduction published by Stouf Communications (Pty) Ltd, the messaging partner that operates the WhatsApp entry line for the promotion. See the campaign overview for our role.
Promoters and eligibility
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1.
Promoters: This MR MUSCLE 2026 Consumer Promotion (“Competition”) is organised by S.C. Johnson & Son of South Africa (Proprietary) Limited (“S.C. Johnson & Son”), Promidea (Pty) Limited (“Promidea”) and VaultBook (Pty) Limited (“VB”).
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2.
The promotional competition is open to all South African residents over the age of 18 years who have a valid South African identity document and a valid till slip.
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3.
The promotional competition is not open to any director, member, partner, employee, agent or consultant of the Promoters, the marketing service providers or any person who directly or indirectly controls or is controlled by these entities, including their spouses, life partners, business partners or immediate family members.
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4.
All personal information (“Personal Data”) supplied by participants will be processed in accordance with POPIA and the Promoters' Privacy Policy. Personal Data will be used solely for administering the competition, verifying winners, and fulfilling prizes, and will not be retained longer than necessary. By entering, participants acknowledge that WhatsApp operates independently of the Promoters and may process data outside the Promoters' control.
Competition period
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5.
This promotional competition is open from 1 September 2026 and ends at 23:59 (South African time) on 17 October 2026. Any entries received after the closing date will not be considered.
Entry requirements
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6.
To enter this Competition and stand a chance to win a Prize, participants must do the following:
- 6.1Participants must purchase any two (2) participating Mr Muscle® products listed in Annexure A (which may include two of the same product or variant) from any store displaying the promotional posters of this Competition;
- 6.2Upload a clear photo of your till slip to WhatsApp at 078 760 4132 (Standard network data rates apply).
- 6.3Follow the prompts.
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7.
Participants must keep their till slip as proof of purchase. The full till slip must be clearly visible from top to bottom. Failure to produce the original till slip on request may result in disqualification.
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8.
Participants must provide their correct name and surname in accordance with their South African ID document, as well as their full ID document number. If a Winner has given incorrect contact details, the Promoters reserve the right to select another Winner in terms of the rules. ID numbers will be used strictly for identity verification and eligibility confirmation.
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9.
Participants may enter multiple times during the Competition Period, provided that each entry is supported by a separate qualifying purchase and unique till slip. Each till slip may only be submitted once.
Description of prizes
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10.
Participants stand a chance to win:
- 10.11 of 3 Xiaomi Robot Vacuum 5 Pro retail value of R20 000 (Twenty thousand Rands) each (“Vacuum”); or
- 10.21 of 5 Xiaomi Smart Air Purifier 4 Pro retail value of R7 000 (Seven Thousand Rands) each (“Air Purifier”); or
- 10.31 of 5 Sorbet vouchers retail value of R4 000 (Four Thousand Rands) each (“Beauty Voucher”).
Winner selection and additional conditions
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11.
No automated entries will be allowed and all entries must be made by a natural person manually as per the entry mechanic described above.
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12.
If any entry was made in a manner which in the Promoters' discretion provides the participant with an unfair advantage over other entrants, such a participant will be disqualified from this Competition.
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13.
The Promoters shall not be responsible for any lost, damaged, delayed, incorrect or incomplete entries for any reason whatsoever including but not limited to any network, computer or cell phone hardware or software failure of any kind. Proof of sending will not be accepted as proof of receipt.
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14.
The Promoters shall not be responsible for the failure of any technical element relating to this Competition that may result in an entry not being successfully submitted.
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15.
The Promoters reserve the right to disqualify any claim if fraud or cheating is suspected, including without limitation, through the manipulation of code or otherwise frequently falsifying data, sharing till slips to generate additional entries or when participating despite being a person excluded from participation in paragraph 3. The Promoters reserve the right to block such persons from submitting any further entries when a breach of this clause is detected.
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16.
Once the winner has received the Prize, the Promoters shall not be liable and shall not take responsibility for any product malfunction or defect or manufacturing faults or defects, or damage or loss of the Prize. Ownership of and risk in and benefit attaching to the Prize will pass on to the winner immediately. The Promoters do not cover insurance for the Prize once handed over to the winners of this Competition.
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17.
The Prize winners are obligated to behave responsibly and comply with these Terms and Conditions and all reasonable requests of the Promoters and their agents.
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18.
Winners accept the Prize on an “as is” basis and the Promoters do not warrant the Prizes' merchantability or suitability for purpose. The Promoters do not manufacture, sell or distribute the Prizes and cannot guarantee or warrant their functionality. The Prizes are not transferable or redeemable for cash or any other item and the Promoters reserve the right to substitute the Prizes with any other prize of comparable value.
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19.
A participant will not be deemed a winner of any Prize unless and until the participant's eligibility has been successfully verified and the participant has been notified by the Promoters that the verification process is complete. Screenshots or other evidence purporting to show that a participant has won will not be accepted in place of the Promoters' official validation process.
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20.
All participants and winners, as the case may be, indemnify the Promoters, their advertising agencies, advisers, nominated agents, partners, suppliers, affiliates and associated companies, against any and all claims of any nature whatsoever arising out of and/or from their participation in any way howsoever in this Competition (including, as a result of any act or omission, whether as a result of negligence, misrepresentation, misconduct or otherwise on the part of the Promoters and/or receipt and/or use of the Prizes).
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21.
Winners of Vacuum
A random draw will be conducted in accordance with the dates set out below in this paragraph by an independent auditor to select potential winners of the Vacuum as described in these Terms and Conditions. The potential winners of the Vacuum will be notified within seven (7) days of the relevant prize draw taking place via WhatsApp using the number that the potential winner used to enter the Competition and will be subject to a verification process where they will be required to provide a valid identity document, daytime delivery address details and complete a verification document subject to the timelines that will be provided by the Promoters. If verification is successful, the potential winners will be declared official winners and a confirmation email will be sent. In addition, the winners will be required to sign and return to the Promoters, within 48 hours of the date notice is sent, an acknowledgement of the prize and indemnity form (“Declaration”) to claim their Prize and to fulfil any such other requirements as determined by the Promoters. If a potential winner fails the verification process for whatsoever reason or a winner fails to send the complete Declaration within the timeline communicated, such person will be disqualified and shall not receive a Prize, and a replacement draw and winner may take place at the discretion of the Promoters. The selection of the winner for the Prize is final and binding in all matters related to the Competition. Delivery of the prize will be made within 8 weeks of the winner being successfully verified. Should a verified winner not be available to sign for the delivery at the provided address only one (1) further delivery attempt will be made. Should the winner fail the second delivery attempt, the prize will be immediately forfeited by the winner and subject to a re-draw. The prize does not include any transport or accommodation.
Random draws will be conducted by an independent auditor according to the following draw schedule: 19 October 2026 to select three (3) Winners.
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22.
Winners of Air Purifier
A random draw will be conducted in accordance with the dates set out below in this paragraph by an independent auditor to select potential winners of the Air Purifier as described in these Terms and Conditions. The potential winners of the Air Purifier will be notified within seven (7) days of the relevant prize draw taking place via WhatsApp using the number that the potential winner used to enter the Competition and will be subject to a verification process where they will be required to provide a valid identity document, daytime delivery address details and complete a verification document subject to the timelines that will be provided by the Promoters. If verification is successful, the potential winners will be declared official winners and a confirmation email will be sent. In addition, the winners will be required to sign and return to the Promoters, within 48 hours of the date notice is sent, an acknowledgement of the prize and indemnity form (“Declaration”) to claim their Prize and to fulfil any such other requirements as determined by the Promoters. If a potential winner fails the verification process for whatsoever reason or a winner fails to send the complete Declaration within the timeline communicated, such person will be disqualified and shall not receive a Prize, and a replacement draw and winner may take place at the discretion of the Promoters. The selection of the winner for the Prize is final and binding in all matters related to the Competition. Delivery of the prize will be made within 8 weeks of the winner being successfully verified. Should a verified winner not be available to sign for the delivery at the provided address only one (1) further delivery attempt will be made. Should the winner fail the second delivery attempt, the prize will be immediately forfeited by the winner and subject to a re-draw. The prize does not include any transport or accommodation.
Random draws will be conducted by an independent auditor according to the following draw schedule: 19 October 2026 to select five (5) Winners.
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23.
Winners of Beauty Voucher
A random draw will be conducted in accordance with the dates set out below in this paragraph by an independent auditor to select potential winners of the Beauty Voucher as described in these Terms and Conditions. The potential winners of the Beauty Voucher will be notified within seven (7) days of the relevant prize draw taking place via WhatsApp using the number that the potential winner used to enter the Competition and will be subject to a verification process where they will be required to provide a valid identity document, daytime delivery address details and complete a verification document subject to the timelines that will be provided by the Promoters. If verification is successful, the potential winners will be declared official winners and a confirmation email will be sent. In addition, the winners will be required to sign and return to the Promoters, within 48 hours of the date notice is sent, an acknowledgement of the prize and indemnity form (“Declaration”) to claim their Prize and to fulfil any such other requirements as determined by the Promoters. If a potential winner fails the verification process for whatsoever reason or a winner fails to send the complete Declaration within the timeline communicated, such person will be disqualified and shall not receive a Prize, and a replacement draw and winner may take place at the discretion of the Promoters. The selection of the winner for the Prize is final and binding in all matters related to the Competition. Delivery of the prize will be made within 8 weeks of the winner being successfully verified. Should a verified winner not be available to sign for the delivery at the provided address only one (1) further delivery attempt will be made. Should the winner fail the second delivery attempt, the prize will be immediately forfeited by the winner and subject to a re-draw. The prize does not include any transport or accommodation.
Random draws will be conducted by an independent auditor according to the following draw schedule: 19 October 2026 to select five (5) Winners.
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24.
Forfeiture / disqualification additional conditions
If the Promoters (whether directly or through their agencies) are unable to contact or reach a potential winner for any of the prizes in this Competition, on his or her mobile number used to enter into this Competition after drawing his or her entry for whatever reason within 48 hours from the date of first notification as set out in these Terms and Conditions or if an official winner cannot be contacted within 48 hours from the date of being declared an official winner to arrange the delivery or collection or redemption of a prize as the case may be, or if a winner forfeits a prize for any reason, or if a person is not eligible to enter into this Competition, or if a potential winner fails the verification process after drawing his/her entry for whatsoever reason or if a potential winner or official winner fails to provide any required information within the timelines stipulated or if a winner refuses to accept a prize or refuses or fails to sign and send to the Promoters the acknowledgement of receipt of the prize, then such person will immediately forfeit their chance to win the prize or the prize and will be immediately disqualified from this Competition and an alternate potential winner from all remaining eligible entries (up to 3 (three) alternate potential winners may be permitted at the discretion of the Promoters) will be drawn, at the discretion of the Promoters. If the alternate potential winner/s are disqualified for whatever reason, the applicable prize will not be awarded, and the Promoters will decide what to do with the unawarded prize at their sole and absolute discretion.
General
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25.
A copy of these rules can be found on the following website https://www.vaultbook.co.za/terms-and-conditions throughout the period of the competition.
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26.
The Promoter shall not be responsible for any lost, damaged, delayed, incorrect or incomplete entries for any reason whatsoever.
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27.
The Promoter shall not be responsible for the failure of any technical element relating to this promotion that may result in an entry not being successfully submitted.
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28.
Responsibility is not accepted for entries lost, damaged or delayed as a result of any network, computer or cell phone hardware or software failure of any kind. Proof of sending will not be accepted as proof of receipt.
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29.
The Promoter reserves the right to disqualify any claim if fraud or cheating is suspected, including without limitation, through the manipulation of code or otherwise frequently falsifying data, including but not limited to altering till slips, submitting duplicate till slips, or supplying false personal information.
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30.
No applications from agents, third parties, organised groups or applications automatically generated by computer will be accepted. No incomplete or corrupted entries will be accepted. Entries will only be accepted if they comply with all entry instructions.
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31.
Any attempt to use multiple cell phones, automated methods or other tactics to circumvent the entry requirements may result in disqualification and all associated entries being declared void.
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32.
The Promoter reserves the right to use the images taken of the Winner for publicity purposes in any manner they deem fit, without remuneration being made payable to the Winner. However, the Winner has the right to object to these images being used by written notification to the Promoter at Maxwell Office Park Gatehouse 1, Maxwell Office Park, Magwa Cres, Midrand, 2090 Att: Legal Department.
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33.
The Promoter shall have the right to change or terminate the promotional competition immediately and without notice, if deemed necessary in its opinion and if circumstances arise outside of their control. In the event of such change or termination, all participants agree to waive any rights that they have in respect of this promotional competition and acknowledge that they will have no recourse against the Promoter or their agents.
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34.
If the Prize is not available despite the Promoter's reasonable endeavours to procure the Prize, the Promoter reserves the right to substitute the Prize of equal value.
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35.
Neither the Promoter, their agents, its associated companies, nor any directors, officers or employees of such, shall be liable for any loss or damage, whether direct, indirect, consequential or otherwise arising from any cause whatsoever, which may be suffered by the participant or the Winner.
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36.
The independent auditor's decision is final, and no correspondence will be entered into.
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37.
Participation in the promotional competition constitutes acceptance of the promotional competition rules, and participants agree to abide by the rules.
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38.
The Promoter reserves the right to delete any information uploaded by a participant which the Promoter, in its absolute discretion, believes is illegal, obscene, offensive or defamatory, or infringes the intellectual property rights of a third party, or is otherwise inappropriate for a campaign designed for mass audience entertainment.
Annexure A: participating products
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A.
Mr Muscle® (All variants)
Trade marks. Mr Muscle® and SC Johnson are trade marks of S.C. Johnson & Son, Inc. and its affiliates. Reproduced here to identify the promotion for which Stouf Communications (Pty) Ltd provides WhatsApp messaging services. See scjohnson.com/en/our-brands.